Closing Date 27/02/2017

Business Suport Co-ordinator Permanent f/t (37.5 hrs pw)

  • Location: Solihull
  • Salary: £0 - £17,934 / Annum
  • Type: Permanent / Temporary
  • Posted: 16/02/2017
  • Closing Date: 27/02/2017

Job description


What it's like to work here

This captivating 16th century Tudor manor house is renowned for its fine collection of textiles and elegant gardens. The team is focused on conservation projects, as well as providing an exceptional family-friendly visitor experience. The new café serves a delicious selection of produce grown in Packwood’s kitchen garden. Packwood House is part of a trio of properties alongside Baddesley Clinton and Coughton Court, so collaborative working between staff and volunteers is encouraged.

What you'll be doing

Known for your exceptional organisational skills and your love of delivering first class support, you will provide a comprehensive administration service to your property or consultancy team. As well as looking after people’s diaries and movements, you’ll be confident using a variety of IT packages to create reports, keep accurate records, and write timely and accurate internal/external communications. You will run a tight ship, and will soon be the go to person for your team.

You will also act as a member of our duty management team ensuring the smooth running of daily business. In this role you'll be the key point of contact for escalation of emergency and security issues or customer complaints


  • Who we're looking for

    Our team love to be busy, and so will you. So to hit the ground running, you will need to be:

    • Helpful and approachable 
    • Have clear written and verbal communication skills 
    • Can easily identify with people’s needs
    • Experienced with administrative duties, including up-to-date knowledge of Microsoft Office
    • Take pride on delivering excellent customer and administrative service
    • Enjoy working as part of a team and flexing your time and focus to support others
    • Experience in where you have had to prioritise your own workload
    • Advanced IT Skills (Microsoft Office) and ability to use digital/social media and other marketing channels
    • Good eye for detail
    • The package

      Looking after you 

      • Health cash plan – from as little as £2.81 per month for you and your dependents
      • Pension contribution match up to 10%
      • EAP and proactive Health and Wellbeing 
      • Discounted gym membership 


      Looking after your career

      • Grow your career through professional training courses across the Trust
      • Develop your skills with an internal secondment
      • Pay review linked to values and behaviours, commitment to progression
      • Income protection due to illness


      Unique to Us 

      • Work in some of the most beautiful, iconic and unique locations in the UK
      • Free entry to NT properties for you, a guest and your children (under 18)
      • 20% off in our retail and catering outlets
      • Discount up to 35% off a National Trust holiday cottage booking
      Register now for further details 

      Closing date 27th February 2017



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